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Here are some frequently asked questions (and answers) about
what we do and how we do it.


1. What services does Tom Shelley & Company provide?

2. What kinds of websites do you design?

3. How long does it take to get my web site up and running online?

4. How do you charge for your services?

5. How do I pay for your services?

6. Do you provide hosting, I mean the service that actually has my website on a server?

7. Why do you ask for my content to be in digital form.

8. What is custom design?

9. Doesn’t my website have to be glitzy and flashy to attract people?


Q: What services does Tom Shelley & Company provide?

A: We provide basic and advanced web design, hosting, and maintenance. Additionally, we provide a long list of services. (back to questions)

Q: What kinds of websites do you design?

A: We design websites for all sorts of purposes, for example:

Business Commercial - manufacturers, hotels, motels, bed & breakfasts, inns, restaurants, bars, clubs, lounges

Retail - department stores, clothing stores, shoes stores, Beauty Salons

Professional - Doctors, Attorneys, Accountants, Chiropractors

Service - electricians, plumbers, air conditioning repair, auto repair,

Public service / Non-profit - Charities, Fund raisers, Churches, Schools, Civic Organizations

Family - General Interest, Genealogy, Reunions

Event - Golf Tournaments, Sporting Events, Auto Races, Sailing Events, Bowling Tournaments.

Fun - Special Interest, Clubs, Nostalgia, Comedy, Just always wanted your own web page? (back to questions)


Q: How long does it take to get my web site up and running online?

A: Lead times vary depending on a number of factors. The size and complexity of the site, special features (animation, sound, special graphics, etc.), reworking content, and the use of E-commerce features all require additional time. Also, we must depend on you to provide the necessary content for the site before we proceed. Estimated times, considering these factors, range from two to eight weeks. Once you decide that you want to proceed with your project, we will endeavor to work in as timely a fashion as possible to get your site online. (back to questions)

Q: How do you charge for your services?

A: Take a look at our rates. We have developed this table to provide you with as close an estimate as possible of costs based on the number of pages in your site. Additional costs apply, on an as needed basis, for speicalized work (animation, copy or graphics creation, photography, etc.)

For specialized or custom work/services our charges start at $65.00 per hour and vary accordingly for additional contract and/or specialized technical labor. We will, of course, provide an estimate for all custom labor charges.

All of our work requires you, the client, provide us with the necessary content (text and graphics) for your site. If you are unable to provide this information to us in digital form, we will do the work for you at our regular hourly price.

We also provide these services independently as part of our Digital Workshop. (back to questions)


Q: How do I pay for your services?

A: In order to keep our costs to you as low as possible we accept checks, PayPal, and major credit cards (throught PayPal.
(back to questions)

Q: Do you provide hosting, I mean the service that actually has my website on a server?

A: Yes we do. Hosting is contracted on an annual basis. Costs for hosting vary depending on the type you require. (back to questions)

Q: Why do you ask for my content to be in digital form.

A: The answer is: Speed. With your content in digital form, we can get to work as quickly as possible to get your site up and running. If we must count on receiving documents by mail or courier and then process them, you will incur an increased lead time, not to mention additional costs for scanning, digitizing, editing, etc.

If you do not have the means or facilities to provide us with digital content, or have questions in this area, please let us know. We will be happy to work with you and find alternatives that will meet your needs. (back to questions)

Q: What is custom design?

A: As the title suggests, custom design is art, navigation schemes, graphics, photography, etc. that is produced especially by us for your website. We can incorporate existing collateral advertising copy, logos, color themes, links, and other web components to craft a site that is unique for you. (back to questions)

Q: Doesn’t my website have to be glitzy and flashy to attract people?

A: Not at all. Not unless you have an unlimited budget and a multi-million dollar movie to promote.

The Internet, and the technologies that support it, allow for some really fascinating visual and aural effects. In most instances, the expense for adding these features to a web site can increase the cost of the site by several hundred percent.

The most important choices you can make for your web site to be successful will not depend on these features, but on providing significant, usable content to your site’s visitors. We will fashion an attractive setting for your content and present it in a manner that will satisfy you and your audience.

Should you decide that you would like to add features like animation, sound, video, or advanced digital graphics (virtual tours, still-motion photos, etc.) we are ready to do that for you as well. (back to questions)


 

You are sure to have questions that we haven't answered here.

Please don't hesitate to give us a call at (727) 580-3340 or send us an email.

We will be happy to help you with all your website needs.

Thanks,

Tom Shelley
& Company

 

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