Here are some frequently asked questions (and answers) about what
we do and how we do it.
services does Tom Shelley & Company provide?
kinds of websites do you design?
How long does it take to get my web site up and running
do you charge for your services?
do I pay for your services?
you provide hosting, I mean the service that actually has my website
on a server?
do you ask for my content to be in digital form.
is custom design?
my website have to be glitzy and flashy to attract people?
What services does Tom Shelley & Company provide?
We provide basic and advanced web design, hosting, and maintenance.
Additionally, we provide a long list of services. (back
What kinds of websites do you design?
We design websites for all sorts of purposes, for example:
Commercial - manufacturers, hotels, motels, bed & breakfasts,
inns, restaurants, bars, clubs, lounges
- department stores, clothing stores, shoes stores, Beauty Salons
- Doctors, Attorneys, Accountants, Chiropractors
- electricians, plumbers, air conditioning repair, auto repair,
service / Non-profit - Charities, Fund raisers, Churches, Schools,
- General Interest, Genealogy, Reunions
- Golf Tournaments, Sporting Events, Auto Races, Sailing Events, Bowling
- Special Interest, Clubs, Nostalgia, Comedy, Just always wanted your
own web page? (back
Q: How long does it
take to get my web site up and running online?
Lead times vary depending on a number of factors. The size and complexity
of the site, special features (animation, sound, special graphics, etc.),
reworking content, and the use of E-commerce features all require additional
time. Also, we must depend on you to provide the necessary content for
the site before we proceed. Estimated times, considering these factors,
range from two to eight weeks. Once you decide that you want to proceed
with your project, we will endeavor to work in as timely a fashion as
possible to get your site online. (back
How do you charge for your services?
Take a look at our rates. We have developed
this table to provide you with as close an estimate as possible of costs
based on the number of pages in your site. Additional costs apply, on
an as needed basis, for speicalized work (animation, copy or graphics
creation, photography, etc.)
or custom work/services our charges start at $65.00 per hour and vary
accordingly for additional contract and/or specialized technical labor.
We will, of course, provide an estimate for all custom labor charges.
our work requires you, the client, provide us with the necessary content
(text and graphics) for your site. If you are unable to provide this
information to us in digital form, we will do the work for you at our
regular hourly price.
provide these services independently as part of our Digital
Workshop. (back to
Q: How do I pay for
In order to keep our costs to you as low as possible we accept checks,
PayPal, and major credit cards (throught PayPal.
(back to questions)
Do you provide hosting, I mean the service that actually has my website
on a server?
Yes we do. Hosting is contracted on an annual basis. Costs for hosting
vary depending on the type you require. (back
Why do you ask for my content to be in digital form.
The answer is: Speed. With your content in digital form, we can get
to work as quickly as possible to get your site up and running. If we
must count on receiving documents by mail or courier and then process
them, you will incur an increased lead time, not to mention additional
costs for scanning, digitizing, editing, etc.
do not have the means or facilities to provide us with digital content,
or have questions in this area, please let us know. We will be happy
to work with you and find alternatives that will meet your needs. (back
What is custom design?
As the title suggests, custom design is art, navigation schemes, graphics,
photography, etc. that is produced especially by us for your website.
We can incorporate existing collateral advertising copy, logos, color
themes, links, and other web components to craft a site that is unique
for you. (back to questions)
Doesnt my website have to be glitzy and flashy to attract people?
Not at all. Not unless you have an unlimited budget and a multi-million
dollar movie to promote.
and the technologies that support it, allow for some really fascinating
visual and aural effects. In most instances, the expense for adding
these features to a web site can increase the cost of the site by several
important choices you can make for your web site to be successful will
not depend on these features, but on providing significant, usable content
to your sites visitors. We will fashion an attractive setting
for your content and present it in a manner that will satisfy you and
you decide that you would like to add features like animation, sound,
video, or advanced digital graphics (virtual tours, still-motion photos,
etc.) we are ready to do that for you as well. (back