Here are some frequently asked questions (and answers) about what
we do and how we do it.
services does Tom Shelley & Company provide?
kinds of websites do you design?
How long does it take to get my web site up and running
do you charge for your services?
do I pay for your services?
you provide hosting, I mean the service that actually has my website
on a server?
do you ask for my content to be in digital form.
do you mean by standard themes?
is custom design?
my website have to be glitzy and flashy to attract people?
What services does Tom Shelley & Company provide?
We provide basic and advanced web design and maintenance. Additionally,
we provide a long list of services. (back
What kinds of websites do you design?
We design websites for all sorts of purposes, for example:
Commercial - manufacturers, hotels, motels, bed & breakfasts,
inns, restaurants, bars, clubs, lounges
- department stores, clothing stores, shoes stores, Beauty Salons
- Doctors, Attorneys, Accountants, Chiropractors
- electricians, plumbers, air conditioning repair, auto repair,
service / Non-profit - Charities, Fund raisers, Churches, Schools,
- General Interest, Genealogy, Reunions
- Golf Tournaments, Sporting Events, Auto Races, Sailing Events, Bowling
Interest, Clubs, Nostalgia, Comedy, Just always wanted your own web
(back to questions)
Q: How long does it
take to get my web site up and running online?
Lead times vary depending on a number of factors. The size and complexity
of the site, special features (animation, sound, special graphics, etc.),
reworking content, and the use of E-commerce features all require additional
time. Also, we must depend on you to provide the necessary content for
the site before we proceed. Estimated times, considering these factors,
range from two to eight weeks. Once you decide that you want to proceed
with your project, we will endeavor to work in as timely a fashion as
possible to get your site online. (back
How do you charge for your services?
As you have noticed, we offer several packages which are
intended to serve the needs of most of our clients. The pricing for
these packages is determined by factoring known work times and processes
to arrive at price that is fair to you and us.
work or larger jobs, we provide our own services starting at $65.00
per hour and charge accordingly for additional contract and/or specialized
technical labor. We will, of course, provide an estimate for all custom
our packages, except the custom, require that you, the client, provide
us with the necessary content (text and graphics) for your site. If
you are unable to provide this information to us in digital form, we
will do the work for you at our regular hourly price.
provide these services independently as part of our Digital Workshop.
(back to questions)
Q: How do I pay for
In order to keep our costs to you as low as possible we accept checks,
cashier's checks, money orders, or bank drafts. We do not accept credit
cards or PayPal at this time. (back
Do you provide hosting, I mean the service that actually has my website
on a server?
Though some web design firms do this, we have chosen not to. We prefer
to stay with our strength which is in the design and technical end.
We can recommend several excellent Web hosting providers and assist
you in setting up your account with them. (back
Why do you ask for my content to be in digital form.
The answer is: Speed. With your content in digital form, we can get
to work as quickly as possible to get your site up and running. If we
must count on receiving documents by mail or courier and then process
them, you will incur an increased lead time, not to mention additional
costs for scanning, digitizing, editing, etc.
do not have the means or facilities to provide us with digital content,
or have questions in this area, please let us know. We will be happy
to work with you and find alternatives that will meet your needs. (back
What do you mean by standard themes?
The work we do can be both technically and artistically complex. The
time we spend working on a project is absorbed by our clients. In an
effort to provide cost effective web sites, we utilize hundreds of existing
or standard themes or ready made webpage formats.
of these themes allows us to input your content and graphics into an
existing digital structure. You save time and money by working
this way. And, there are hundreds of standard themes to choose from.
After talking with you and determining your needs and wishes, we will
recommend one that best suits your web site. (back
What is custom design?
As the title suggests, custom design is art, navigation schemes, graphics,
photography, etc. that is produced especially by us for your website.
We can incorporate existing collateral advertising copy, logos, color
themes, links, and other web components to craft a site that is unique
course, can be, and often is, a somewhat time consuming and costly route
to go. After our initial contacts, we should be able to recommend whether
this is an appropriate direction to go to meet your online needs. We
will strive to provide you with the best information possible to aid
you in making the appropriate decisions for creating your online presence.
(back to questions)
Doesnt my website have to be glitzy and flashy to attract people?
Not at all. Not unless you have an unlimited budget and a multi-million
dollar movie to promote.
and the technologies that support it, allow for some really fascinating
visual and aural effects. In most instances, the expense for adding
these features to a web site can increase the cost of the site by several
important choices you can make for your web site to be successful will
not depend on these features, but on providing significant, usable content
to your sites visitors. We will fashion an attractive setting
for your content and present it in a manner that will satisfy you and
you decide that you would like to add features like animation, sound,
video, or advanced digital graphics (virtual tours, still-motion photos,
etc.) we are ready to do that for you as well. (back